Business Systems Specialist/Analyst (Digital Solutions Department) [NIE]
Core
Business Systems Specialist supporting project management initiatives, stakeholder engagement, and innovation delivery for the Academic's Domain at NIE.
Role type
Business Systems Analyst / Project Manager
Builds
Project roadmaps, real-time dashboards, automated solutions, and data integrity initiatives
Domain
Education technology / Academic computing
Deliverable
dashboards & analysis
Required skills
Project management, stakeholder management, SLA definition, data governance, SDLC, Agile, cloud platforms (AWS/Azure), AI/automation
Preferred skills
AI-assisted development, new languages/technologies
Responsibilities
Act as primary advocate for user community, communicate project roadmaps, manage change for system updates, establish real-time dashboards, oversee support request classification, define and monitor SLAs, implement AI/data-driven innovations, ensure data integrity, collaborate with development team
Seniority
Mid-level, hands-on IC
