Get Hired in 1 Day Junior Professionals with French - P&G Event
Core
Support Consumer Care by engaging with consumers to understand concerns, manage inquiries, and document interactions to enhance the consumer journey.
Role type
Entry-level Brand & Consumer Advisor
Builds
Consumer care support and documentation for P&G consumer products
Domain
Consumer Goods / FMCG
Deliverable
dashboards & analysis
Required skills
Verbal communication in English, Verbal communication in French, Written communication in English, Written communication in French, Data management, Process improvement, Team collaboration
Responsibilities
Engage with consumers to understand their concerns and provide empathetic responses, Manage inquiries efficiently, Keep accurate records of interactions and resolutions, Suggest process improvements to enhance the consumer journey, Participate in training sessions to develop communication and problem-solving skills
