Senior Sailpoint Security Operations Analyst - Identity & Access Management
Core
Senior Identity & Privileged Access Operations Engineer providing advanced L3 support for SailPoint IGA and PAM platforms, ensuring unified identity governance and privileged access management.
Role type
Senior hands-on IC Identity & Access Management Operations Engineer
Builds
Operational stability for SailPoint/itAccess and PAM platforms, unified onboarding workflows, and executive-level access support
Domain
Cybersecurity, Identity Governance & Administration (IGA), Privileged Access Management (PAM)
Deliverable
Production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SailPoint IdentityIQ/Identity Security Cloud/itAccess, IAM lifecycle management, ITIL incident/problem/change management, ServiceNow, Java/BeanShell troubleshooting, access provisioning, entitlement management, role management, data quality analysis
Preferred skills
CyberArk/Delinea/BeyondTrust PAM platforms, SAP/Oracle/Active Directory connectors, cloud environments (Azure/AWS/GCP), Linux/Windows Server operations, automation scripting
Technologies
SailPoint, itAccess, ServiceNow, CyberArk, Delinea, BeyondTrust, SAP, Oracle, Active Directory, Azure, AWS, GCP, Java, BeanShell
Responsibilities
Provide advanced Level 3 operational support for SailPoint and PAM platforms; troubleshoot and resolve access provisioning, identity lifecycle, and certification issues; manage incidents and escalations via ServiceNow; support executive administrative teams with high-touch access resolution; drive operational improvements to reduce duplicate onboarding efforts; partner with engineering to eliminate root causes of platform defects
Seniority
Senior, hands-on IC