IT Manager – IT Network Engineer L2
Core
Protect the reliability and resiliency of P&G's global network infrastructure via 24x7x365 Event, Incident, Change, and Request Management.
Role type
L2 Network Operations Engineer (IC)
Builds
24x7x365 network operations support for P&G sites worldwide
Domain
Global Network Infrastructure / IT Operations
Deliverable
infrastructure
Required skills
Routers (BGP, EIGRP, OSPF), Switches (LAN, VLAN, STP, BPDU, SVI, VSS), Wireless configuration, DNS, DHCP, IPAM, Firewalls, Load Balancers, VPN, Voice (QoS, UDP), Network Monitoring Tools, IT Service Management (ITIL), Network infrastructure suppliers (Cisco, Viptela, F5, Juniper, Riverbed, Zscaler, Avaya)
Preferred skills
Network certifications (CCNA, CCNP)
Technologies
Cisco, Viptela, F5 Networks, Juniper, Riverbed, Zscaler, Avaya, BGP, EIGRP, OSPF, VLAN, STP, BPDU, SVI, VSS, QoS, UDP
Responsibilities
Perform NOC Core Operations via 24x7x365 follow the sun model focusing on service restoration and proactive improvements; Participate in and lead Crisis Team conference calls; Implement repeatable move, add, and change activities for LAN, WAN, Security, wireless, remote access, load balancing, and cloud connectivity; Employ production monitoring tools to ensure system availability; Create knowledge-based documentation and deliver training to NOC staff and internal customers; Mentor junior engineers for technical and professional advancement.
Seniority
Mid-level, hands-on IC