Test Proctor - Academic Compliance - Fort Leonard Wood
Core
Provide secure testing environment and support services for exam candidates at a university testing center.
Role type
Test Proctor
Builds
Secure exam administration environment
Domain
Higher Education / Testing Services
Deliverable
client delivery
Required skills
exam security protocol adherence, customer service, data entry, basic computer proficiency, troubleshooting basic technology, maintaining exam center equipment, identifying exam violations, handling candidate dismissal
Preferred skills
flexible scheduling, cultural diversity understanding, positive candidate experience
Responsibilities
Provide high quality customer service and accurate intake for exam candidates; Administer and process online, department make up, special accommodation, and external exams; Follow exam security protocols and maintain necessary credentials; Ensure safe learning environment by complying with regulatory guidelines; Assist with basic clerical work and data entry; Maintain exam center in professional ready state; Troubleshoot basic technology problems affecting exam administration; Escort candidates to and from testing rooms; Handle issues when candidates need to be dismissed for wrongful behavior.
Seniority
Entry-level, hands-on IC
