Closing Team Leader
Core
Lead store closing routines, ensure store readiness for the next day, and support guest services and sales goals during the final shift.
Role type
Senior IC retail operations leader (closing team)
Builds
Store operations, guest experiences, and sales performance
Domain
Retail
Deliverable
product features
Required skills
Guest service, team leadership, safety compliance, inventory management, cash handling, physical labor, problem solving, communication
Preferred skills
Previous retail experience
Technologies
Handheld scanners, cash registers
Responsibilities
Lead closing routines and ensure store is zoned, in-stock, and signed; coach team members on service standards and safety; support guest services including order pickup and drive-up; manage workload and prioritize tasks to achieve sales goals; evaluate candidates and support onboarding; model ethical conduct and safety culture.
Seniority
Senior, hands-on IC