General Merchandise Team Leader
Core
Lead a team of hourly associates in General Merchandise to ensure product availability, maintain sales floor standards, and deliver a consistent guest experience through operations, merchandising, and fulfillment.
Role type
Retail operations team leader (General Merchandise)
Builds
Product availability, sales floor displays, and guest service experience
Domain
Retail / General Merchandise
Deliverable
product features
Required skills
Team leadership, inventory management, guest service, merchandising, scheduling, safety compliance, coaching, data analysis
Preferred skills
Previous retail experience, flexibility, problem-solving
Technologies
POS systems, inventory management tools, fulfillment platforms
Responsibilities
Lead daily/weekly workload planning and task assignment, coach and evaluate team members, maintain sales floor accuracy and pricing, execute inbound/outbound and fulfillment tasks, monitor guest and financial metrics, ensure safety and compliance, support store-level leadership duties.
Seniority
Individual Contributor, supervisory level