Lead UX Researcher - Supply Chain
Core
Lead foundational and applied UX research to improve warehouse operations, tools, and workflows for Target's Middle Mile supply chain, balancing team member needs with operational goals.
Role type
Senior Lead UX Researcher (Supply Chain/Warehousing)
Builds
Digital experiences and operational workflows for warehouse team members within the Global Supply Chain & Logistics organization.
Domain
Retail supply chain, warehousing, logistics, and human-computer interaction.
Required skills
Strategic research leadership, mixed-method research (qualitative/quantitative), systems-level thinking, data synthesis, stakeholder influence, project management, mentoring, storytelling.
Preferred skills
Experience with AI-powered research tools, emerging technologies, inclusive research practices.
Technologies
AI-powered research tools, emerging technologies.
Responsibilities
Establish and lead research strategy for Middle Mile warehouse experiences; conduct foundational and applied mixed-method research; partner with UX, Product, and Operations teams to shape future-state experiences; translate research into actionable recommendations for workflow efficiency; mentor researchers and advance research practices.
Seniority
Senior, hands-on IC with leadership responsibilities.
