Closing Team Leader
Core
Lead store closing routines, manage guest service during end-of-day operations, and support storewide sales and profitability goals.
Role type
Senior IC retail operations leader (closing team)
Builds
Guest experiences and store operational readiness for the next day
Domain
Retail
Deliverable
product features
Required skills
Guest service, team leadership, sales growth, operational planning, safety compliance, inventory management, cash handling, physical mobility
Preferred skills
Previous retail experience
Technologies
Handheld scanners, frequency devices, cash registers
Responsibilities
Lead closing routines and coaching team members, model and train service standards, solve problems to execute store strategies, evaluate candidates and support onboarding, ensure store zoning and labeling, handle cash register operations, manage merchandise protection and order fulfillment (OPU/Drive-up), maintain safety and compliance culture
Seniority
Mid-level, hands-on IC
