General Merchandise Team Leader
Core
Lead a team of hourly associates in a retail store to ensure product availability, maintain sales floor standards, and deliver a consistent guest experience through operations, merchandising, and fulfillment.
Role type
Retail operations team leader (General Merchandise)
Builds
In-store guest experience, product availability, and operational efficiency
Domain
Retail / General Merchandise
Deliverable
product features
Required skills
Team leadership, inventory management, guest service, merchandising, scheduling, safety compliance, coaching, data analysis
Preferred skills
Previous retail experience, flexibility with variable schedules
Technologies
POS systems, inventory management tools, fulfillment platforms
Responsibilities
Lead daily/weekly workload planning and task assignment to meet sales goals; coach and evaluate hourly team members; maintain sales floor accuracy, pricing, and stock levels; execute inbound/outbound and fulfillment operations; monitor guest experience metrics and drive process improvements; ensure safety and compliance adherence.
Seniority
Entry-level to Individual Contributor