Engineer - Reliability Engineering & Enablement
Core
Build and maintain backend services, APIs, and integrations for ServiceNow and internal platforms while supporting system health, reliability, and incident response.
Role type
Reliability Engineer (Backend Services)
Builds
Backend services, APIs, integrations, and internal tools for ServiceNow and enterprise platforms
Domain
Enterprise Software / SaaS / ServiceNow
Deliverable
production ML models | product features | infrastructure
Required skills
Golang, JavaScript, API development, distributed systems concepts, debugging with logs/metrics, system architecture understanding
Preferred skills
Node.js, REST API patterns, cloud platforms, event-driven systems, observability tools, ServiceNow experience
Technologies
Golang, JavaScript, Node.js, REST APIs, cloud platforms, observability tools
Responsibilities
Build and maintain backend services and APIs; Support day-to-day system health and incident response; Contribute to observability and performance improvements; Implement features following engineering standards; Work with data systems and event-driven workflows; Participate in design discussions and continuous improvement
Seniority
Junior to Mid-level, hands-on IC