Physical Availability & Site Performance Manager
Core
Drive and sustain fleet performance (uptime, MTTR, MTBF) for mining operations in Africa, ensuring equipment availability aligns with production requirements and maximizing customer value.
Role type
Senior IC Physical Availability & Site Performance Manager
Builds
Integrated site solutions including product health and safety services for mining customers
Domain
Mining industry, heavy equipment fleet management, resource industries
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
fleet performance management, uptime optimization, recovery plan execution, stakeholder coordination, data-driven decision making, dealer operations knowledge, mining industry experience, risk identification, continuous improvement, technical/operational/commercial issue resolution
Preferred skills
engineering degree or trade certificate, post-sales support experience, consulting techniques, capability uplift strategies
Technologies
R3, R6, YTD reporting metrics, data analytics tools
Responsibilities
Own and drive Physical Availability performance across assigned sites and fleets; Establish clear performance baselines and track against targets; Maintain accurate reporting of performance metrics; Identify risks and drive timely escalation and resolution; Leverage data to develop structured recovery plans; Lead monthly performance reviews and continuous improvement initiatives; Act as primary interface between customers, dealers, and Caterpillar teams; Build strong relationships with dealers and customers across multiple sites.
Seniority
Senior, hands-on IC with strategic alignment