Digital Product Owner - Cat Rentals Dealer Experience
Core
Own the vision and strategy for dealer-facing capabilities in the Cat Rentals digital ecosystem, bridging rental business operations with engineering to improve dealer responsiveness and customer engagement.
Role type
Senior Product Owner (Digital Product Owner)
Builds
Dealer engagement platform, rental request management workflows, and AI-powered customer interaction tools.
Domain
Equipment rental industry, construction equipment, digital transformation
Deliverable
product features
Required skills
Product strategy definition, backlog management, cross-functional stakeholder management, business process analysis, workflow design, AI capability integration, CRM platform knowledge
Preferred skills
Equipment rental industry experience, dealer operations knowledge, Dynamics 365 expertise, CSPO certification
Technologies
Dynamics 365, Cat Converge Suite, Copilot Studio, AI automation tools
Responsibilities
Define and prioritize product roadmap for dealer experience, translate business needs into digital solutions, lead transformation from legacy Dealer Management Tool to modern platform, establish and measure KPIs for dealer response times and workflow efficiency, partner with engineering and external partners to implement integrations
Seniority
Senior, hands-on IC
