: Pre-field Trainee – Dealer Service Operations (Product Support)
Core
Pre-field trainee in an 18–24 month structured development program preparing for a future role supporting Cat dealers to optimize parts and service operations.
Role type
Pre-field trainee (Dealer Service Operations)
Builds
Dealer capability, process improvement initiatives, and operational excellence in parts and service.
Domain
Heavy equipment manufacturing, dealer network operations, aftermarket services.
Deliverable
product features
Required skills
project management, process improvement, data analysis, problem solving, cross-functional collaboration, stakeholder management
Preferred skills
engineering, supply chain, operations management, change management
Technologies
data and insights tools
Responsibilities
Partner with Cat dealers to improve parts and service operations, execute product support and aftermarket strategies, support customers by helping dealers solve operational challenges, use data to identify opportunities, act as a trusted advisor to dealers.
Seniority
Entry-level trainee