Patient Access Representative ConvenientCare Pittston Main Street
Core
Front-line support for a primary care department, handling patient registration, check-in/out, appointment scheduling, and financial processing.
Role type
Patient Access Representative
Builds
Patient intake workflows and appointment schedules for a primary care clinic
Domain
Healthcare / Primary Care
Deliverable
client delivery
Required skills
Patient registration, insurance verification, appointment scheduling, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Clerical skills, customer service, office procedures
Technologies
None explicitly stated
Responsibilities
Greet and register incoming patients, verify demographics, read and interpret insurance responses, collect fees and copays, schedule follow-up appointments, maintain patient recall lists, process multi-channel messages regarding appointments and referrals
Seniority
Entry-level, individual contributor