Assistant Manager - Service Experience - West End Center Rack
Core
Drive exceptional customer experience and operational efficiency in a fashion retail environment through process adoption, team coaching, and cross-functional collaboration.
Role type
Assistant Manager, Service Experience
Builds
Customer experience initiatives, team behaviors, and operational processes
Domain
Retail / Fashion
Deliverable
product features
Required skills
Coaching and influencing, budget management, security and privacy compliance, multitasking in fast-paced environments, proficiency in Windows/iOS/Android operating systems
Preferred skills
Leadership growth ambition, strong organizational and delegation skills
Responsibilities
Coach an interactive team of specialists to adopt new behaviors and processes; Develop relationships with merchandising and store teams to integrate customer-driven initiatives; Assist with financial aspects and budgets to drive efficiencies; Perform Service Experience, Cash Room, and Communication procedures
Seniority
Individual Contributor, Assistant Manager level