Seasonal Service Experience Rep - Santa Anita
Core
Provide friendly in-store service, resolve returns and exchanges, process transactions, and support order pickups for Nordstrom customers.
Role type
Frontline retail associate (customer service & POS)
Builds
In-store customer transactions, returns, and order fulfillment
Domain
Retail / Customer Service
Deliverable
product features
Required skills
POS system proficiency, transaction processing, return/exchange resolution, customer relationship building, multitasking in fast-paced environments, basic training of new hires
Preferred skills
None stated
Technologies
MS Windows, iOS, Android
Responsibilities
Resolve customer returns and exchanges; Process sales transactions accurately; Support order and pickup inquiries; Train new hires on POS/register systems; Maintain inventory accuracy; Promote loyalty programs and new services
Seniority
Entry-level / Seasonal