Manager- Service Experience- Harbour Center Rack
Core
Drive store volume and sales through Service Experience initiatives, team mentorship, and operational support in a retail environment.
Role type
Retail Store Manager
Builds
Retail store operations and customer service programs
Domain
Retail / Fashion
Deliverable
product features
Required skills
Retail management, team recruitment and development, customer service, business planning, data-driven decision making, stakeholder relationship management
Preferred skills
Prior experience in Rack Store or Nordstrom Store
Technologies
POS systems, Rewards programs
Responsibilities
Drive store volume through Service Experience initiatives, Recruit, hire, train, develop and motivate team, Support team education on tools and processes, Create business plans to meet service and sales goals, Drive continuous improvements
Seniority
Manager, hands-on leadership
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