Systems Analyst 1 - MWFC (Onsite)
Core
Analyze supply chain incident data, identify system inefficiencies, and provide technical operations support for warehouse management and automation systems.
Role type
Junior Systems Analyst (Supply Chain IT Ops)
Builds
Supply chain IT operations stability and process optimization
Domain
Retail supply chain and warehouse automation
Deliverable
dashboards & analysis
Required skills
Data analysis, ServiceNow, MHE vendor technologies, Root cause analysis, System troubleshooting, Technical documentation review, Deployment sign-off
Responsibilities
Analyze supply chain incident data to identify trends and improvement opportunities; Identify technology/system inefficiencies in supply chain operations; Provide initial triage and root cause analysis for complex warehouse management and automation incidents; Support testing and validation of system changes and enhancements; Generate reports and dashboards to provide insights into supply chain IT Ops performance; Review and approve support documentation from vendors and engineering teams; Perform final technical operations sign-off on deployments impacting hardware.
Seniority
Junior, 0-1 years experience