Client Services Manager, Assistant Vice President
Core
Senior point of contact ensuring highest service levels for key strategic clients, overseeing end-to-end servicing relationships and delivering complex client change requirements.
Role type
Senior IC Client Services Manager (Assistant Vice President)
Builds
End-to-end client servicing solutions for asset managers, asset owners, insurance companies, and official institutions
Domain
Financial Services / Fund Administration
Deliverable
client delivery
Required skills
Fund accounting expertise, stakeholder management, problem-solving, operational coordination, change management, relationship management
Preferred skills
7+ years in fund administration, analytical thinking, attention to detail
Technologies
Fund accounting systems, operational control tools
Responsibilities
Support fund launches, closures, mergers, and name changes; manage day-to-day client relationships as central escalation point; oversee client queries and operational issues; coordinate resolution across internal teams; investigate service issues and communicate updates; identify opportunities to improve client experience and operating model; support senior leadership on strategic client initiatives