Systems Analyst, SaaS Operations, Charles River Development, Assistant Vice President-2
Core
Client-facing role managing production Charles River IMS systems for multiple clients as part of SaaS offerings, including application management for hosted and non-hosted clients.
Role type
Senior Systems Analyst (SaaS Operations)
Builds
Hosted and non-hosted Charles River IMS solutions for investment firms
Domain
Financial Services / Investment Management / SaaS
Required skills
Financial Services Investment Management systems, MS SQL Server, Oracle, Sybase, database administration, system monitoring, disaster recovery, problem support resolution
Preferred skills
Charles River IMS, servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, 3rd party tools integration
Responsibilities
Provide expert level remote management and support for client production systems, handle user administration and privilege management, perform parameter configuration changes, monitor system availability and daily operational processing, tune application and database performance, apply software patches and manage version upgrades, assist with business continuity and disaster recovery, support client onboarding and transition to production, collaborate with vendors for seamless service delivery, participate in process improvement and automation initiatives
Seniority
Senior, hands-on IC