Application, Infrastructure and Service Management, AVP
Core
Deliver escalation services for complex technical, functional, and operational issues in CRIMS trading systems and manage SaaS infrastructure for customer migrations.
Role type
Senior IC Application, Infrastructure and Service Management (AVP)
Builds
CRIMS trading platform stability, SaaS infrastructure environments, and observability tooling
Domain
Financial Services / Investment Management / Trading Systems
Required skills
SQL, relational database theory, structured programming languages, database configuration and operations (MS SQL Server, Oracle, Sybase), system monitoring, disaster recovery/business continuity
Preferred skills
Financial Services Investment Management/Trading systems experience (e.g., Charles River IMS), System Development Life Cycle, servers, operating systems, networks, scripting, XML, job scheduling software, environment sizing and configuration
Technologies
MS SQL Server, Oracle, Sybase, Azure, RAX, ON-Prem, CRIMS, Observability tools
Responsibilities
Diagnose and resolve complex software issues, manage special projects, act as entry point for new product introduction to SaaS infrastructure, package issues for escalation to Engineering/Product Management, conduct environment sizing and configuration for customer migrations, participate in application monitoring tool assessment and observability efforts
Seniority
Senior, hands-on IC with management-level thinking
