L2 – Device Management Specialist
Core
Diagnose complex issues across servers, networks, cloud environments, and systems to identify root causes and recommend solutions balancing technical feasibility and customer priorities.
Role type
L2 Device Management Specialist (Infrastructure/Systems Engineering)
Builds
End-to-end infrastructure solutions across hybrid cloud and on-prem environments
Domain
Enterprise IT infrastructure, public cloud (AWS), systems engineering
Required skills
Systems administration, DevOps engineering, systems architecture, public cloud AWS domain expertise, Windows and Linux Operating System knowledge, logical problem-solving, clear documentation
Preferred skills
Design techniques for technical plans and models, analytical reasoning, attention to detail
Technologies
AWS, Windows, Linux
Responsibilities
Diagnose complex issues across servers, networks, cloud environments, and systems; Test, refine, and automate processes to improve reliability; Plan and integrate systems in hybrid cloud and on-prem environments; Coordinate cross-functional teams including Architects and Technicians
Seniority
Mid-level, hands-on IC
