Teller Bilingual NJ Madison Office
Core
Front-line customer service role processing routine banking transactions and guiding customers to digital tools or bankers.
Role type
Retail Teller
Builds
In-branch banking transactions and customer service interactions
Domain
Retail Banking
Required skills
Cash handling, Transaction processing, Customer service, Bilingual communication (Spanish/English), Risk identification
Preferred skills
Experience in customer-facing roles, Digital banking education, Policy adherence, Team collaboration
Technologies
Banking systems, Self-service options
Responsibilities
Process deposits, withdrawals, payments, and check cashing accurately; Welcome customers and guide them to digital tools or appropriate team members; Identify product needs and refer customers to bankers; Resolve routine customer questions and escalate complex issues; Collaborate with branch teammates to maintain smooth operations.
Seniority
Entry-level / Junior