Systems Operations Engineer
Core
Provide platform system support for large-scale applications, systems, databases, and technical products/services, including incident resolution, process improvement, and performance analysis.
Role type
Systems Operations Engineer (IC)
Builds
Supports low to medium risk technical deliverables and maintains stability of enterprise applications and databases.
Domain
Financial Services / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Systems Engineering, Linux, Database technologies (SQL/MongoDB), Observability tools (Splunk, AppDynamics, ITRS Geneos), Scripting (Unix Shell/Python), ITIL (Incident/Change/Problem handling)
Preferred skills
Financial services experience, Production support with enterprise applications
Technologies
Splunk, AppDynamics, ITRS Geneos, SQL, MongoDB, Unix Shell, Python
Responsibilities
Participate in complex technical issues and initiatives for large-scale systems; Identify opportunities for process improvements in technical support strategies; Review and analyze technical queries to extract data or create standard databases; Present recommendations for resolving complex technical queries; Analyze performance trends and recommend process improvements; Work as an internal consultant regarding tools and processes.
Seniority
Mid-level, hands-on IC
