Field Service Engineer (Miami, FL)
Core
Provide field-based and remote technical support, installation, maintenance, and repairs for Flow Cytometry instruments (Clinical and Research Cell Analyzers) in regulated testing environments.
Role type
Field Service Engineer (Instrumentation)
Builds
Flow Cytometry instruments for clinical and research laboratories
Domain
Life Sciences / Medical Devices / Analytical Instruments
Required skills
Electrical Engineering degree or equivalent experience, preventative maintenance, installation, relocation, repairs, corrective field change orders, diagnosing electrical/fluidic/mechanical/hardware/software/laser failures, instrument certifications (IQ/OQ), inventory management, technical escalations
Preferred skills
Flow Cytometry experience, Telecoms, Robotics, Automation, Medical Devices industry experience
Technologies
Flow Cytometry instruments, electrical systems, fluidic systems, mechanical systems, software, laser systems
Responsibilities
Provide field-based and remote technical support to customers, carry out preventative maintenance and repairs, diagnose instrument failures, determine cost-effective repair solutions, perform instrument certifications, manage spare parts and tools, manage technical escalations
Seniority
Mid-level, hands-on IC