Field Service Engineer - San Jose Region
Core
On-site installation, maintenance, troubleshooting, and repair of advanced life science instrumentation and equipment for clients.
Role type
Field Service Engineer
Builds
Optimal performance and reliability of laboratory instruments (liquid handlers, mass spectrometers, sequencers, cell analyzers) in regulated environments.
Domain
Life Sciences / Biotechnology / Medical Devices
Deliverable
physical/clinical work
Required skills
Troubleshooting complex electromechanical and optical systems, Electronics knowledge, Pneumatics, Fluidics, Software interfaces, CRM system usage, Inventory management, Regulatory compliance (FDA, GMP), Driving, Physical lifting (50 lbs)
Preferred skills
Electrical Engineering degree, Biomedical Engineering degree, Mechanical Engineering degree, Life sciences industry experience, 3-5 years field service experience
Technologies
Diagnostic software, CRM systems
Responsibilities
Perform installations, calibrations, preventive maintenance, and complex repairs; Diagnose and resolve technical issues; Provide customer training; Maintain service records and spare parts inventory; Collaborate with sales and R&D; Travel extensively to customer sites.
Seniority
Mid-level, hands-on IC
