Field Service Engineer - San Jose Region
Core
On-site installation, maintenance, troubleshooting, and repair of advanced life science instrumentation and equipment for analytical laboratories.
Role type
Field Service Engineer
Builds
Optimal performance and reliability of liquid handlers, mass spectrometers, sequencers, and cell analyzers in regulated testing environments.
Domain
Life Sciences / Medical Technology / Analytical Instrumentation
Deliverable
physical/clinical work
Required skills
Troubleshooting complex electromechanical and optical systems, Electronics knowledge, Pneumatics knowledge, Fluidics knowledge, Software interface understanding, Diagnostic tool proficiency, Regulatory compliance (FDA/GMP), Inventory management, Customer training
Preferred skills
Experience in life sciences/biotech/medical devices, Electrical/Biomedical/Mechanical Engineering degree
Technologies
Diagnostic software, CRM systems
Responsibilities
Perform installations, calibrations, preventive maintenance, and complex repairs; Diagnose and resolve technical issues; Provide customer training on equipment operation; Maintain service records and spare parts inventory; Collaborate with sales and R&D teams; Adhere to safety and regulatory guidelines; Travel to customer sites.
Seniority
Mid-level, hands-on IC