Field Service Engineer - Phoenix, AZ
Core
Provide remote and on-site technical support, installation, repair, and preventive maintenance for BD Pyxis automated dispensing systems in hospitals and healthcare facilities.
Role type
Field Service Engineer (Hardware/Software)
Builds
Automated dispensing systems for hospital pharmacies
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
Hardware troubleshooting, software diagnostics, preventive maintenance, inventory management, Windows OS, network experience, mechanical aptitude, 24x7 on-call readiness
Preferred skills
Hospital pharmacy technician experience, Bio-Med environment experience, military Bio-Med experience, ATM experience, Customer Support Certification
Technologies
Windows OS, proprietary hardware/software systems
Responsibilities
Diagnose and resolve hardware/software issues, implement preventive maintenance programs, manage small parts inventory, document field activity and expenses, provide sales support, maintain company assets
Seniority
Mid-level IC (3-5 years experience)
