Field Service Technician (Field Based) Philadelphia, PA
Core
On-site technical support and maintenance for pharmacy automation and dispensing systems in hospital, retail, and long-term care environments.
Role type
Field Service Engineer (Medical Devices/Pharmacy Automation)
Builds
Pharmacy automation systems for healthcare facilities
Domain
Healthcare / Medical Technology / Pharmacy Automation
Deliverable
physical/clinical work
Required skills
Hardware diagnostics, mechanical troubleshooting, electromechanical system repair, system calibration, TCP/IP networking, system imaging/re-imaging, disassembly and reassembly of complex subsystems
Preferred skills
Support for automated dispensing systems or pharmacy robotics, experience in FDA-regulated environments
Technologies
Microsoft Windows (2000-11), Microsoft Office Suite, Salesforce Field Service Lightning, XML files
Responsibilities
Perform break/fix service and preventive maintenance on pharmacy automation equipment, troubleshoot and repair complex electromechanical systems, deliver technical training to pharmacy staff, support system implementation and upgrades, document service activities and technical resolutions
Seniority
Mid-level (3-5 years experience)
