Manager, Technical Product Integration
Core
Lead the successful implementation, integration, and ongoing adoption of BD APM's connected healthcare solutions for health systems and clinicians.
Role type
Manager, Technical Product Integration (Customer-facing)
Builds
Seamless deployment, optimization, and support of software and SaaS-based medical device solutions
Domain
Healthcare IT / Medical Device Integration
Deliverable
production ML models | product features | client delivery
Required skills
Healthcare IT integration, SaaS implementation, EMR connectivity, technical troubleshooting, customer relationship management, team leadership, clinical workflow understanding
Preferred skills
EMR platforms (Epic, Oracle Health, Meditech, Allscripts), healthcare interoperability standards (HL7, FHIR, IHE), Windows Server/Linux, SQL/XML/HTML/SOAP, medical device cybersecurity
Technologies
Epic, Oracle Health, Meditech, Allscripts, HL7, FHIR, IHE, Windows Server, Linux, SQL, XML, HTML, SOAP
Responsibilities
Serve as primary technical advisor for implementation and support; Lead resolution of complex technical issues and escalations; Develop and deliver technical and clinical training programs; Collaborate with hospital IT and EMR teams for integration; Analyze support trends to improve processes; Plan and execute software/firmware upgrades; Lead and mentor team members
Seniority
Manager, hands-on leadership with team mentorship
