Enterprise Program Manager
Core
Oversees multiple concurrent implementation and services projects for BD's MedTech portfolio (Pyxis, Alaris, etc.) at strategic customers, acting as the central point of contact for critical issues and program leadership.
Role type
Senior Enterprise Program Manager (Healthcare MedTech Implementation)
Builds
Deployment and upgrade roadmaps for MedTech solutions; ensures high-quality implementation experiences and operational efficiencies.
Domain
Healthcare / Medical Technology / Software & Device Implementation
Required skills
Project management methodologies, strategic planning, issue resolution, stakeholder management, CRM proficiency, analytical problem-solving, customer relationship management, resource allocation, risk mitigation, industry knowledge
Preferred skills
MBA, PMP certification, healthcare/software/device implementation experience
Technologies
CRM/Business System software
Responsibilities
Execute strategy and standards for solution deployment; lead Customer Value Reviews and program progress reports; analyze work effort to drive efficiencies; own customer issue resolution and Field Action organization; develop and report program performance metrics; partner with sales for opportunity curation; deliver deployment roadmaps; maintain strong industry and product knowledge.
Seniority
Senior, hands-on IC with strategic oversight