Retail Sales & Technical Service Associate - Keyholder (Full Time)
Core
Greet customers, provide technical support for device setup/diagnostics/repairs, and assist in finding products/services.
Role type
Retail sales & technical service associate (keyholder)
Builds
Customer-facing retail services and device support
Domain
Consumer electronics retail
Deliverable
product features
Required skills
Technical customer service, retail sales, device setup assistance, diagnostics, repairs, store operations, customer escalations handling, team mentoring
Responsibilities
Help customers find products and answer questions, assist with device setup and repairs, complete store opening/closing tasks, receive merchandise deliveries, respond to customer escalations, train and mentor team members
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