Associate Claim Representative Workers Compensation
Core
Entry-level associate claim representative for workers compensation claims, focusing on training, investigation, and resolution under supervision.
Role type
Junior IC claims adjuster (workers compensation)
Builds
Workers compensation claims resolution and coverage determination
Domain
Insurance / Workers Compensation
Deliverable
client delivery
Required skills
claim investigation, policy interpretation, fraud detection, coverage assessment, record keeping, communication, customer service, conflict resolution, Microsoft Office proficiency
Preferred skills
AI/digital transformation openness, continuous learning mindset
Technologies
Microsoft Office (Word, Excel, Outlook), claim management systems
Responsibilities
Review, investigate, and document workers compensation claims; evaluate action plans for claim resolution; assess coverage and compensability; gather information from policyholders and providers; communicate claim status to all parties; maintain accurate claim records; coordinate medical treatment to return injured parties to work.
Seniority
Entry-level, structured training program (up to 12 months)