Associate Auto Damage Claim Representative
Core
Manage personal and business insurance damage claims involving automobiles, heavy equipment, and property damage through investigation, coverage assessment, and resolution.
Role type
Associate Auto Damage Claim Representative (training program)
Builds
Insurance claim resolutions and payments for auto and commercial property damage
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim investigation, coverage assessment, fraud detection, claim reserve calculation, payment processing, customer communication, record keeping, policy interpretation
Preferred skills
Microsoft Office proficiency, adaptability to new workflows and digital tools, openness to continuous learning (AI/digital transformation)
Responsibilities
Participate in structured training classes; assess coverage to determine compensability; investigate claims by gathering information; partner with resources to obtain evidence; establish claim reserves and issue payments; communicate claim status to all parties; maintain accurate records in claim management systems.
Seniority
Entry-level, structured training program (9-12 months)