Research Operations - Marketing & Communications Intern
Core
Support the ECX Operations team as an end-to-end research engine powering qualitative, quantitative, and secondary research, self-service delivery, and platform management to enable actionable insights for business decisions and brand building.
Role type
Marketing research operations intern
Builds
Digital feedback listening posts, automated platform workflows, and repeatable reporting processes for experience statistics
Domain
Insurance / Customer Experience Research
Deliverable
dashboards & analysis
Required skills
Survey platform administration, data analysis, technical process implementation, stakeholder engagement, reporting design
Preferred skills
SPSS, Qualtrics, PowerPoint, Excel, project management
Technologies
Qualtrics, SPSS, Excel, PowerPoint
Responsibilities
Maintain experience management platform workflows and automated processes, support cleanup and modernization of technical infrastructure, contribute to technical implementation of digital feedback listening posts, design and build repeatable reporting processes for digital experience statistics, engage with enterprise-wide business partners to deliver creative solutions
Seniority
Intern