Auto Physical Damage Claim Representative Associate
Core
Associate Claim Representative handling auto physical damage claims, including personal and business insurance damage for automobiles, heavy equipment, and mobile equipment.
Role type
Associate Claim Representative (Auto Physical Damage)
Builds
Insurance claim resolutions and payments for auto and heavy equipment damage
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim handling, policy interpretation, customer service, fraud assessment, claim reserve establishment, payment processing, record keeping, Microsoft Office proficiency
Preferred skills
AI and digital transformation openness, adaptability to new workflows and technology, conflict resolution, organizational skills
Responsibilities
Assess coverage to determine compensability, investigate claims by gathering information from policyholders and witnesses, partner with resources to obtain evidence, establish claim reserves and determine resolution amounts, communicate claim status to all parties, maintain accurate records in claim management systems
Seniority
Entry-level / Associate