Associate Auto Claim Representative
Core
Associate Auto Claim Representative handling personal and business insurance damage claims for automobiles, heavy equipment, and property.
Role type
Associate Auto Claim Representative (training program)
Builds
Insurance claims resolution and customer service
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim handling, policy interpretation, coverage assessment, fraud assessment, claim reserve establishment, payment processing, customer communication, record keeping, Microsoft Office proficiency
Preferred skills
customer service experience, conflict resolution, adaptability to digital tools, openness to AI/digital transformation
Responsibilities
Participate in structured training classes; assess coverage to determine compensability; investigate claims by gathering information; partner with resources to obtain evidence; establish claim reserves and issue payments; communicate claim status to all parties; maintain accurate records in claim management systems; acquire and maintain relevant Insurance License(s).