Product Owner Senior Associate
Core
Dedicated product and platform owner for Retain Cloud, the firm's resource planning and scheduling platform, managing backlog, roadmap, and adoption for business units.
Role type
Senior Associate Product Owner (Enterprise SaaS)
Builds
Resource planning and scheduling platform features and capabilities
Domain
Professional services (audit, tax, consulting) resource management
Deliverable
product features
Required skills
backlog management, user story writing, platform administration, configuration, vendor liaison, UAT coordination, data migration, incident escalation, knowledge base management
Preferred skills
resource management platform experience, Workday integration, ServiceNow ITSM/ITIL, Product Owner certification
Technologies
Retain Cloud, ServiceNow, Workday, Microsoft Excel, Microsoft 365, SharePoint
Responsibilities
Own product backlog and roadmap; translate business needs into epics and user stories; configure security profiles and system settings; manage vendor releases and regression testing; lead business unit onboarding and data migration; serve as L3 escalation point for incidents; produce scheduling reports
Seniority
Senior, hands-on IC
