Business Analyst II (1-year contract)
Core
Analyze business operations, capture requirements, and support the rollout of new technology and process changes for a multichannel retailer.
Role type
Intermediate Business Analyst
Builds
Business process improvements, system configurations, and new feature rollouts
Domain
Retail technology and operations
Deliverable
product features
Required skills
Business requirements analysis, process documentation, data analysis, system configuration, UAT execution, change management, stakeholder communication
Preferred skills
IIBA certification, Agile methodology experience
Technologies
Business systems, flow diagramming tools, UAT environments
Responsibilities
Capture business requirements and technical details from stakeholders; Document business processes using flow diagrams and use cases; Analyze capabilities of business systems; Perform data analysis to identify patterns and prepare metrics; Support configuration of functional workflows; Test new features for alignment with business processes; Run UAT and training sessions to support roll-out; Produce SOPs and job aids to help the business adapt to change.