Technical Business Analyst
Core
Translates business goals into functional requirements and workflows for in-store and digital platform modernization.
Role type
Technical Business Analyst (Application Engineering)
Builds
Unified in-store and digital customer experiences
Domain
Retail / Omnichannel / Enterprise Software
Deliverable
product features
Required skills
Translating business goals to technical requirements, documenting current vs future state processes, phased migration planning, creating process flows and user journeys, API-driven architecture documentation, workflow and system interaction diagramming
Preferred skills
Retail or store systems experience, tablet and EHR-adjacent platform exposure, operating in regulated environments (PCI, HIPAA)
Technologies
Figma, Miro, Lucid, Visio
Responsibilities
Define workflows and requirements for platform modernization, support phased migration planning including dual-run periods, create artifacts for executive and delivery teams
Seniority
Mid-level (2-4 years experience)