Director, Product Operations
Core
Senior leader responsible for the operational backbone of a complex, fast-growing portfolio of legal technology solutions, setting the operating model for planning, execution, and learning.
Role type
Director, Product Operations
Builds
A mature, cross-functional go-to-market model; a unified Product Playbook; a high-performing operating cadence; strategic roadmap alignment; data-driven insights and reporting; an enabled, high-velocity product organization; AI-enabled capabilities for collaboration and forecasting; executive-ready narratives.
Domain
Legal technology / SaaS
Deliverable
product features
Required skills
Building and scaling product operating models, playbooks, and planning cadences; leading cross-functional programs and influencing senior stakeholders; strong analytical and systems-thinking skills; executive communication and presentation skills; advanced proficiency with product lifecycle and analytics tools.
Preferred skills
Experience in legal technology, compliance, or regulated industries; background in product management, agile coaching, or UX operations; leading change management and scaling organizations through high-growth phases.
Technologies
Jira, Confluence, Pendo
Responsibilities
Design and refine the product operating model and playbook; establish a disciplined planning and execution rhythm; align product investment with business priorities; provide data-driven insights for resource allocation and portfolio performance; coach teams on best practices and governance; evaluate and adopt AI-enabled capabilities; communicate complex operational details to senior leadership and stakeholders.
Seniority
Director, hands-on IC leadership