Senior Product Owner/Manager, Next Best Action Configuration
Core
Bridge between product strategy and implementation by translating approved actions, treatments, and business requirements into complete, standardized, implementation-ready documentation for Humana's enterprise Next Best Action (NBA) decisioning capability.
Role type
Senior Product Owner (Decisioning/Configuration)
Builds
Enterprise Next Best Action (NBA) decisioning platform capabilities
Domain
Healthcare / Decisioning & Configuration
Deliverable
production ML models
Required skills
Requirements management, Business analysis, Documentation standards, Backlog management, Stakeholder coordination, Gap analysis, Workflow definition, Metadata management, Change management, Analytical problem-solving
Preferred skills
Pega Customer Decision Hub, Decision management concepts, Structured documentation maintenance, Healthcare industry experience
Technologies
Pega Customer Decision Hub, Pega Decision Management
Responsibilities
Translate business requirements into implementation-ready documentation, Ensure actions and treatments are fully defined and aligned with NBA standards, Review requirements for completeness and consistency, Manage documentation for action metadata and business rules, Support backlog management for configuration work, Provide guidance to implementation teams on documented requirements, Identify recurring documentation challenges and recommend improvements
Seniority
Senior, hands-on IC
