Senior Process Improvement Professional
Core
Analyze and measure business process effectiveness to develop sustainable, quantifiable improvements that reduce cost and enhance member experience.
Role type
Senior Process Improvement Professional (Continuous Improvement)
Builds
Business process improvements and cost-saving initiatives for Pharmacy Benefits Management (PBM) operations.
Domain
Healthcare / Pharmacy Benefit Management / Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Lean Six Sigma Black Belt, process engineering, change management, project management, problem solving, financial modeling, data analysis
Preferred skills
Master Black Belt, Pharmacy Benefit Management (PBM) experience
Technologies
DMAIC, PDCA, Kaizen
Responsibilities
Own and deliver a portfolio of process improvement projects to achieve cost savings targets; Analyze existing processes against industry benchmarks to identify focus areas; Partner with operations leadership to define initiatives improving cost, quality, and outcomes; Influence leadership and cross-functional partners through data-driven insights; Develop projects using standard improvement methodologies while identifying risks; Monitor project performance metrics to ensure organizational objectives are met; Validate and report financial impact of initiatives; Indirectly lead cross-functional teams to sustain project objectives.
Seniority
Senior, hands-on IC