Care Coordinator
Core
Assess Medicaid member needs, develop personalized care plans, and coordinate services to help members achieve optimal well-being in home, assisted living, or long-term care settings.
Role type
Field Care Coordinator (Case Management)
Builds
Personalized care plans and service coordination for Illinois Medicaid members
Domain
Healthcare / Medicaid Managed Care / Long-Term Services and Supports (LTSS)
Deliverable
client delivery
Required skills
Case management, care planning, needs assessment, resource coordination, grievance/appeals handling, data analysis, electronic medical records proficiency
Preferred skills
Experience with Medicare/Medicaid recipients, knowledge of home and community-based services, interdisciplinary team collaboration
Technologies
Microsoft Word, Excel, Outlook, Electronic Medical Records (EMR)
Responsibilities
Visit members in homes and care facilities (75-90% travel), assess care needs, identify and resolve barriers to care, coordinate and monitor service plans, assist with grievances and appeals, provide referrals to community resources
Seniority
Entry to Mid-level, hands-on IC