Care Coordinator
Core
Field-based care coordinator assessing member needs, developing personalized care plans, and connecting individuals with resources to achieve optimal well-being.
Role type
Senior IC case management coordinator (healthcare)
Builds
Personalized care plans and service coordination for Illinois Medicaid members
Domain
Healthcare / Medicaid Managed Care / Long-Term Services and Supports (LTSS)
Required skills
Case management, needs assessment, care plan development, resource coordination, grievance/appeal handling, telephonic and face-to-face assessment, data monitoring, community resource referral
Preferred skills
Experience with Medicare/Medicaid, electronic medical records, Microsoft Office suite
Technologies
Electronic medical records, Microsoft Word, Excel, Outlook
Responsibilities
Visit members in homes and care facilities to assess needs and resolve barriers; Plan and implement interventions to meet care goals; Coordinate and monitor case management plans; Assist with filing grievances and appeals; Provide information on benefits and community resources; Guide members toward appropriate care services.
Seniority
Mid-level, hands-on IC