Branch Manager
Core
Lead and coach a branch team to deliver excellent client service, acquire and grow small business relationships, and ensure operational compliance for Key Bank communities.
Role type
Branch Manager (Retail Banking)
Builds
Bank branch operations and small business client portfolios
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Small business sales and relationship management, team leadership and coaching, regulatory and operational compliance, financial statement analysis, consumer credit assessment, community networking, public speaking, recruitment and training
Preferred skills
Notary License, Bachelor's Degree
Technologies
Banking core systems, CRM tools
Responsibilities
Lead and develop the branch team to achieve sales and service goals; Engage in outside calling to small business clients to deliver products and services; Manage staffing, scheduling, recruiting, and onboarding of branch team members; Ensure compliance with operational, security, and regulatory procedures; Analyze client needs and recommend financial solutions to achieve client goals; Collaborate with line of business partners to deepen client relationships.
Seniority
Mid-level Manager