Lead, IT Portfolio Management, Next Best Action
Core
Lead technology portfolio management for the Next Best Action domain, connecting business strategy to technology execution in customer decisioning, analytics, and personalization.
Role type
Senior Individual Contributor, IT Portfolio Management Lead
Builds
Strategic portfolio plans, integrated roadmaps, operating models, financial dashboards, and governance frameworks for the Next Best Action domain.
Domain
Healthcare technology, customer decisioning, analytics, and digital engagement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT portfolio management, strategic technology operations, financial governance, roadmap planning, vendor contract oversight, cross-domain dependency management, Jira Align, ServiceNow, Lean Portfolio Management, stakeholder influence
Preferred skills
SAFe, PMP, Agile, Scrum, healthcare/insurance industry experience
Technologies
Jira Align, Jira, ServiceNow
Responsibilities
Lead portfolio strategy alignment, investment planning, and financial governance; build and scale the portfolio operating model; translate business priorities into portfolio plans; partner across business, product, engineering, and finance; manage vendor contracts and cross-domain dependencies; identify risks and drive corrective actions; prepare executive-ready reports and QBR materials.
Seniority
Senior, hands-on IC