Lead Software Engineer–Omnichannel APIs
Core
Design, develop, secure, and enhance enterprise omnichannel APIs supporting high-impact, member-facing applications across digital and voice channels.
Role type
Lead Software Engineer (API Platform)
Builds
Scalable, resilient, and secure omnichannel API solutions for enterprise platforms.
Domain
Healthcare / Enterprise API Engineering
Deliverable
production ML models
Required skills
Enterprise API design and development, API security and resiliency, AI and generative AI engineering, Cloud-native development, Mentoring and technical leadership, Production support and incident response
Preferred skills
Omnichannel platform experience, Event-driven architecture, API testing tools (Postman, SoapUI), Infrastructure as code
Technologies
Cloud platforms, API Gateways, CI/CD pipelines, Observability tools
Responsibilities
Design and maintain scalable omnichannel APIs; Enhance API security, resiliency, and performance; Apply AI/ML practices to accelerate development and automate testing; Partner with cross-functional teams to deliver enterprise-aligned solutions; Develop proofs of concept and reusable patterns; Provide Tier 3 support for critical production incidents.
Seniority
Senior, hands-on IC with leadership responsibilities
