Branch Manager
Core
Lead and coach a branch team to deliver excellent client service, acquire and grow small business relationships, and ensure operational compliance for Key Bank communities.
Role type
Senior IC branch manager (retail banking)
Builds
Retail banking branch operations and small business client portfolios
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Small business sales and relationship management, team leadership and coaching, regulatory compliance, financial statement analysis, consumer credit assessment, stakeholder partnership development, public speaking
Preferred skills
Notary License, Bachelor's Degree
Technologies
Banking core systems, CRM tools
Responsibilities
Manage branch operations, staffing, and scheduling; coach branch team on sales processes and product knowledge; execute outside calling to acquire small business clients; ensure adherence to operational and security procedures; analyze client needs and recommend financial solutions.
Seniority
Senior, hands-on IC