Check Fraud Investigation Manager
Core
Lead a team of external fraud investigation professionals to conduct check fraud investigations, perform risk mitigation evaluations, and ensure regulatory compliance.
Role type
Senior IC fraud investigation team lead
Builds
Fraud investigation outcomes and regulatory reports (SARs)
Domain
Financial services / Fraud investigation
Deliverable
client delivery
Required skills
Fraud investigation leadership, risk management, regulatory compliance, KPI monitoring, team management, case management tools
Preferred skills
Financial services experience, Actimize/ActOne proficiency, performance management protocols
Technologies
Actimize, ActOne, MS Excel, MS Word, MS PowerPoint
Responsibilities
Lead and develop a team of approximately 12 check fraud investigators; Monitor productivity, quality, aging, and service-level metrics; Assign workload and resources to balance capacity and meet deadlines; Ensure investigations and Suspicious Activity Report (SAR) recommendations are timely and accurate; Support audits, regulatory exams, and remediation efforts.
Seniority
Senior, hands-on IC